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FireWatch is a service that provides links to news stories from the fire community that have attracted our attention.

Phoenix 911 Dispatchers Now Use AI To Handle Non-Emergency Calls

Phoenix 911 Dispatchers Now Use AI To Handle Non-Emergency Calls

Phoenix has rolled out an AI‑powered system to handle non‑emergency 911 calls, greeting callers and guiding them through prompts so human dispatchers can focus on life‑threatening emergencies. The tool aims to cut wait times, ease staff stress, and free up resources...

Fire Service Trials Body-Worn Cameras Amid Rising Reports Of Abuse

Fire Service Trials Body-Worn Cameras Amid Rising Reports Of Abuse

A fire service in Hertfordshire has begun trialling body‑worn cameras for crews after an 83 per cent jump in abuse incidents, from verbal harassment to physical confrontations with firefighters and support staff. The cameras are meant to deter bad behaviour, help with...

Robotic Dogs Part Of Wildfire Detection Trial

Robotic Dogs Part Of Wildfire Detection Trial

Researchers around Bradford are trialling robotic dogs equipped with AI to help spot wildfires early and operate in conditions too dangerous for humans. These high‑tech helpers could make fire detection faster and safer in rough terrain. Read more to learn how robots...

Beyond Response: Leading The Fire Service Toward Lasting Public Value

Beyond Response: Leading The Fire Service Toward Lasting Public Value

Modern fire services are shifting from just reacting to emergencies toward creating real, lasting value in their communities through prevention, education and partnerships. By focusing on risk reduction and community well‑being, departments can keep people safer...

How To Take Care of Your Fire Service Family During the Holidays

How To Take Care of Your Fire Service Family During the Holidays

The Holiday season can be tough on fire‑service crews, where long shifts, volunteer commitments and unpredictable calls add stress when families want connection most. A few simple acts, a warm meal together, a handwritten thank‑you note, or a small surprise treat can...

Fire & EMS Outlook 2025: Challenges, Innovations, and Strategic Shifts

Fire & EMS Outlook 2025: Challenges, Innovations, and Strategic Shifts

Fire and EMS services in 2025 are facing a growing skills shortage, even as new tech, changing regulations and rising disaster demands reshape how firefighters respond. Departments now wrestle with tighter staffing, pressure to adopt new gear and evolving expectations...

Hong Kong Buildings Blaze Kills 36, Nearly 300 Missing  

Hong Kong Buildings Blaze Kills 36, Nearly 300 Missing  

A massive blaze has devastated several high‑rise towers in the Tai Po district of Hong Kong, leaving dozens dead and hundreds unaccounted for, a tragedy described as the city’s deadliest fire in decades. Flames spread rapidly through bamboo scaffolding and renovation...

Is Technology Ruining Our Future Fire Department Leaders?

Is Technology Ruining Our Future Fire Department Leaders?

Digital tools promise efficiency for fire departments, but an emerging concern is that they may be chipping away at the face‑to‑face trust and old‑school leadership skills that build strong crews. As tech rises, some fear the next generation of fire leaders could lose...

The Role of AI In Modern Firefighting

The Role of AI In Modern Firefighting

A new article explores the evolving role of Artificial Intelligence (AI) in firefighting, showing how data‑driven tools, sensors and intelligent systems are helping crews stay safer and work smarter. The piece highlights both the promise of tech like predictive...

Reports Confirm Lightning Sparked Devastating Jasper Wildfire 

Reports Confirm Lightning Sparked Devastating Jasper Wildfire 

Parks Canada has released two detailed reports on the July 2024 wildfire in Jasper National Park, confirming that a lightning strike triggered the blaze, and that “tornado‑force” fire‑driven winds and heavy fuel loads helped it spread rapidly. The findings point out...

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